Privacy policy

This website is operated by The Hogan Group Real Estate ("we", "us"), a real estate brokerage headquartered at 2120 Staples Mill Rd, Ste 100, Richmond, VA 23230. This policy explains what information we collect when you use the site, why we collect it, and the choices you have.

When you fill out a form on this site — to ask a question, request a showing, get a cash offer, apply for a position or talk to a lender — we collect what you enter. That is usually:

• your name, email address and phone number;
• the property, area or price range you are interested in;
• anything you write in a message field.

We only ask for what we need to answer you. Please don't send us bank details, Social Security numbers or other sensitive financial information through a website form.

Like most websites, this one records some information about your visit automatically, using cookies and similar technologies:

• Google Analytics, to understand how many people visit and which pages they read;
• Mixpanel, to measure how the site's features and forms are used;
• UserWay, which provides the accessibility menu and remembers your accessibility settings.

These tools may collect your IP address, browser and device type, the pages you view, how you arrived at the site and when you visited. The property search on this site is provided by our home-search partner and may set its own cookies when you use it.

• to respond to your enquiry and connect you with the right agent;
• to send you listings, market updates or other information you asked for;
• to improve the website and understand what is useful to visitors;
• to keep the site secure and prevent spam or abuse;
• to meet our legal and regulatory obligations as a licensed brokerage.

If you give us your phone number or email address in a form, an agent may contact you about your enquiry by phone, text message or email. You can ask us to stop at any time: reply STOP to a text message, use the unsubscribe link in any marketing email, or contact us using the details below. Message and data rates may apply to texts.

We do not sell your personal information. We share it only:

• within our team, so the agent best placed to help you can follow up;
• with service providers who run parts of this site and our business for us — our customer-relationship and home-search platforms, website hosting, analytics and email — who may use it only to provide those services;
• with a lender, title company or other professional when you ask us to connect you;
• when the law requires it, or to protect our rights, our clients or the public.

• You can block or delete cookies in your browser settings. Some parts of the site, such as saved accessibility settings, may not work without them.
• You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.
• You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us below. We may need to keep some records where the law requires it.

Virginia residents may have additional rights under the Virginia Consumer Data Protection Act where it applies. Contact us and we will respond within the time the law allows.

We keep enquiry and client records for as long as we need them to serve you and to meet the record-keeping rules that apply to real estate brokerages, and then delete or anonymize them.

The site is served over an encrypted connection, and we limit access to your information to the people and providers who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

This site links to other websites, including review platforms, social networks and our agents' own pages. Their privacy practices are their own; please read their policies.

We may update this policy from time to time. The date at the top of the page shows when it last changed.

Questions about this policy or your information can go to The Hogan Group Real Estate:

Info@hogangrp.com
(804) 571-2900
2120 Staples Mill Rd, Ste 100, Richmond, VA 23230